Terms of Service

These Terms of Service ("Terms") are an agreement between you and Tridentra Consulting, LLC ("we", "us") for the use of www.globaltmsearch.com, its white-label portals and related services (the "Platform"). By creating an account, submitting a search or paying, you accept these Terms, the Privacy Policy, the Disclaimers and the Refund Policy.

1. Who provides the service

Users outside India contract with Tridentra Consulting, LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA (EIN 38-4355868). Users in India contract with Tridentra Consulting (OPC) Private Limited (India).

2. The service - scope of the IP search

The Platform produces trademark search reports: a Tier 1 summary (PDF) and a Tier 2 detailed online report, covering the jurisdictions and data sources listed on the Platform.

3. Accounts

• You must give accurate information and keep your password, email sign-in codes and authenticator codes confidential. You are responsible for activity under your account.
• You must be at least 18 and, when acting for a business, authorised to bind it.
• We may suspend accounts to protect security, prevent fraud or enforce these Terms.

4. Prices, billing and taxes

• Transactions of users outside India are billed in US Dollars (USD) (or the currency shown at checkout) by Tridentra Consulting, LLC and processed by Stripe. The current report price is $99; any taxes are shown at checkout.
• The price shown at checkout is final for that order. Coupon codes are valid only for the company and currency they were issued for.
• Refunds follow the Refund Policy.

5. Report access

• The Tier 1 summary can be downloaded for 3 months from purchase. The Tier 2 detailed report is opened through a private link / QR code for its stated validity.
• Report links and tokens are personal. Do not publish them or share them beyond the people who need the report.

6. Acceptable use and prohibited misuse

You must not, and must not allow anyone to:

• scrape, crawl, harvest or bulk-download the Platform, its reports or its databases, or use bots, headless browsers or scripts to access it;
• make unauthorised bulk or automated queries, or resell search results except as a White-Label B2B Client under section 7;
• reverse-engineer, decompile or attempt to extract the scoring models, source code or underlying data;
• exploit, guess, enumerate or share report tokens, links or QR codes to access reports you did not purchase;
• circumvent security measures, rate limits or access controls, or probe the Platform for vulnerabilities without written permission;
• submit unlawful, infringing or abusive content, or use the Platform to harass any person.

We may block access, suspend accounts and take legal action for misuse.

7. White-Label B2B Clients and partners

• White-Label B2B Clients receive a non-exclusive, non-transferable right, for the term of their account, to present reports to their own clients under their own brand (logo, colours, contact details, custom domain).
• They remain responsible for their relationship with their clients, for the accuracy of their branding information, for having rights to logos and domains they upload, and for passing on the substance of section 2 (the reports are not legal advice) to their clients.
• They must not remove the report limitations or present reports as official registry certificates, and must not sublicense the Platform itself.
• Channel partners and white-label clients are independent businesses, not our agents.

8. Intellectual property

The Platform, its software, scoring methods, design and report formats belong to us or our licensors. Purchasers may use their reports for their own business purposes. Trademarks shown in reports belong to their respective owners; registry data is reproduced from public sources.

9. Liability

• The Platform and reports are provided "as is" and "as available", to the extent permitted by law.
• We are not liable for indirect, incidental, special or consequential loss, lost profits or business opportunities, or for decisions taken on the basis of a report.
• Our total liability for any claim relating to a report or the Platform is limited to the amount you paid for the report(s) concerned in the 12 months before the claim.
• Nothing in these Terms excludes liability that cannot be excluded by law (for example for fraud, or mandatory consumer rights of consumers in their country of residence).

10. Indemnity

You will indemnify us against claims arising from your breach of these Terms, your misuse of the Platform or content you submit.

11. Termination

You may close your account at any time. We may suspend or end access for breach of these Terms, non-payment or legal reasons. Sections 2, 6, 8, 9, 10 and 12 survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming and applicable US federal law. The state and federal courts located in Wyoming have jurisdiction. If you are a consumer in the EU / EEA or UK, you also keep the protection of the mandatory laws and courts of your country of residence. Please first raise any dispute with us at supportUS@globaltmsearch.com.

13. Changes

We may update these Terms. The version in force when you place an order applies to that order; continued use after an update means acceptance of the new Terms.

14. Contact

Tridentra Consulting, LLC · supportUS@globaltmsearch.com · +1 (307) 683-8102

Tridentra Consulting, LLC · 30 N Gould St Ste N, Sheridan, WY 82801, USA · EIN: 38-4355868